Have questions? You’re in the right place. Below, you’ll find answers to common questions about our services and how we work. If you need additional information or don’t see your question here, please don’t hesitate to contact us—we’re happy to help.
This depends on your concerns and how services are paid for. Some insurance plans require a mental health diagnosis for reimbursement and may request additional documentation. If a diagnosis is clinically appropriate or necessary for billing, we will always discuss this with you first and answer any questions you may have.
We aim to create therapy that is supportive, goal-focused, and tailored to you. If you’re looking for a collaborative approach that values your perspective, our practice could be a good fit. You can learn more about fit on our Contact page.
We provide therapy for individuals ages 11 through 65+. Our work with teens and adolescents is informed by extensive experience in school-based settings. We understand academic pressures, social challenges, and the importance of balancing teen autonomy with caregiver involvement. Our work with teens is developmentally informed and collaborative.
Coverage varies widely depending on your specific plan. We recommend contacting your insurance provider directly to ask about your mental health benefits, including copays, deductibles, session limits, and out-of-network coverage. While our office may provide benefit information as a courtesy, insurance companies occasionally misquote coverage. Clients are ultimately responsible for understanding their benefits and any fees owed.
Helpful questions to ask your insurance provider include:
• What are my mental health benefits?
• What is my copay or deductible per session?
• How many sessions are covered per year?
• Do I have out-of-network benefits?
• Is a referral or prior authorization required?
Most insurance plans are designed to cover therapy that treats one identified individual with a mental health diagnosis. Couples and family therapy focus on relationships, communication, and shared patterns rather than diagnosing or treating one single person. Because of this, insurance companies typically consider these services non-covered. Offering couples and family sessions on a private-pay basis allows us to provide ethical, effective care that prioritizes your goals—not insurance limitations.
Privacy, Confidentiality & Safety
Yes. Therapy is confidential and protected by law. Information shared in sessions will not be disclosed without your written consent, except in limited circumstances required by law (such as risk of harm to yourself or others, abuse or neglect of a minor or vulnerable adult, or court orders). These limits to confidentiality will be reviewed during your intake process.
Yes. We use SimplePractice, a secure and HIPAA-compliant client portal, to collect and store your information. All forms are encrypted and completed electronically within the portal, helping ensure your personal and health information remains private and protected.
If you are in immediate danger or feel unsafe, please call 911 or go to your nearest emergency room right away. You may also call or text 988 to reach the Suicide & Crisis Lifeline for immediate support. While our practice provides support for ongoing mental health care, we do not offer crisis or emergency services.
Sometimes. Your therapist may suggest optional exercises, reflections, or practices between sessions, depending on your goals. These are always collaborative and intended to support your progress—not overwhelm you.
Medication can be very helpful for managing symptoms, but therapy addresses underlying patterns, emotional processing, and skill development. Many clients find the most effective approach is a combination of therapy and medication, tailored to their individual needs.
No, we do not prescribe or manage medications. However, we can collaborate with your psychiatrist or primary care provider and can offer referrals when clinically appropriate.
Absolutely! Research shows that online therapy can be just as effective as in-person therapy for concerns such as anxiety, depression, trauma, and relationship challenges. What matters most is the quality of the therapeutic relationship—feeling supported, understood, and safe.